GBG Loqate

Below you'll find status information for GBG Loqate.

Retrospective Service Disruption - Loqate - Capture V3, Capture V4, AddressComplete - US Region only

Incident Report for GBG Loqate

Resolved

Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate services listed below.

The incident duration was between 14:08 -14:32 BST 10/08/2026

Service has since been restored and GBG Support teams are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused whilst we worked to resolve this.

If you need to speak to us regarding this notification, please contact the Customer Support team via loqatesupport@gbgplc.com

Posted Aug 10, 2026 - 13:54 UTC

This incident affected: Loqate (Capture V3, Capture V4, AddressComplete).