GBG Loqate

Below you'll find status information for GBG Loqate.

Retrospective Service Incident for - Loqate - Multiple components

Incident Report for GBG Loqate

Resolved

Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 20/10/2026 07:08 - 20/10/2026 07:20 BST

To customers that have been affected by this issue, we would like to apologise.
Posted Oct 20, 2026 - 10:34 UTC
This incident affected: Loqate (Capture V4, Verify, Bank Verification, Capture Legacy, Utilities Register - Gas, Utilities Register - Electricity).