GBG Loqate

Below you'll find status information for GBG Loqate.

Retrospective Service Disruption - Kleber

Incident Report for GBG Loqate

Resolved

Please be advised that we experienced a brief service disruption that may have resulted in some customers receiving timeout errors.

Start Date and Time
13/08/2026 02:48:52 AEST

End Date and Time
13/08/2026 02:50:52 AEST

Our team is conducting a thorough review of system logs, infrastructure metrics, and related monitoring data to identify what triggered the interruption and to ensure the stability and reliability of the platform.

We understand the importance of service availability and are treating this investigation as a priority.

If you need to speak to us regarding this notification, please contact the Customer Support team via dtsupport@gbg.com.

Posted Aug 13, 2026 - 05:39 UTC

This incident affected: DataTools (Kleber).